Privacy Policy

1. Introduction

CityMatch.ai ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at citymatch.ai ("Service"). By using the Service, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

Account Information

When you create an account, we collect your name, email address, and password. This information is used to authenticate your identity and provide personalized services.

City Preferences and Priorities

When you use the comparison tools, we collect the priority weights you set for metrics such as cost of living, safety, weather, job opportunities, and others. This data powers your personalized city match scores and recommendations.

AI Advisor Conversations

Messages you exchange with the AI City Advisor are stored to provide conversation memory, context-aware follow-ups, and improved recommendations. We may also extract key preferences from conversations (e.g., "prefers warm climate") to enhance personalization across sessions.

Usage Data and Analytics

We automatically collect information about how you interact with the Service, including pages visited, cities compared, features used, device type, browser, IP address, and timestamps. This data helps us understand usage patterns and improve the Service.

Location and Device Information

We collect approximate geographic location data derived from your IP address, including city, state/region, country, and approximate coordinates. We also generate a browser-based identifier (device fingerprint) using non-personal attributes such as screen size, timezone, and language settings to recognize returning visitors and improve your experience. This information is used for analytics, service improvement, and understanding regional demand for city data. We do not use precise GPS location or request location permissions from your device.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Generate personalized city match scores and recommendations
• Power the AI City Advisor with context from your preferences and history
• Store conversation memory for continuity across Advisor sessions
• Create shareable comparison reports
• Analyze usage patterns to improve features and user experience
• Understand geographic demand to expand city coverage and improve regional data
• Recognize returning visitors to provide continuity across sessions
• Send important service updates and communications
• Prevent fraud and ensure security

4. Data Sharing

We do not sell your personal information. We may share your data in the following limited circumstances:

• AI Service Providers: Conversation content is sent to AI providers (such as OpenAI) to generate Advisor responses. These providers process data according to their own privacy policies and data processing agreements.
• Analytics Providers: We use Google Analytics and internal analytics tools to understand how visitors use the Service. Google Analytics may collect IP address, device information, and browsing behavior according to Google's privacy policy.
• Infrastructure Providers: We use cloud hosting and database services (such as Vercel and Supabase) that process data on our behalf under strict data processing agreements.
• Legal Requirements: We may disclose information if required by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS/SSL), secure authentication, row-level security policies on our database, and regular security reviews. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You can delete individual AI Advisor conversations at any time through the interface. Upon account deletion, we will delete or anonymize your personal data within 90 days, unless retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information and account
• Export your data in a portable format
• Opt out of marketing communications
• Delete individual AI Advisor conversations and stored memories
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@citymatch.ai.

8. Cookies and Local Storage

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. We also use localStorage to maintain your anonymous user ID and visitor identifier for personalization and analytics across visits. These identifiers do not contain personal information and are used solely to recognize returning visitors and improve the Service. You can control cookies through your browser settings and clear localStorage data at any time, though some features may not function properly without them.

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, please contact us: